How PastWipe is delivered
PastWipe is not offered as a shared, multi-tenant hosted service, so there is no public service-status feed. Each evaluation runs in an environment set up for that customer: on-premises, hybrid or in the customer's own cloud account.
Evaluation environments
- Availability, maintenance windows and escalation contacts are agreed in the evaluation scope.
- Changes to an evaluation environment are communicated directly to the named contacts.
- Support targets for customers are set out in the written agreement; this portal does not create an SLA.
Get help
Existing evaluation participants and customers can send a support request. General questions: info@pastwipe.com. Security reports: email info@pastwipe.com with "Security report" in the subject line; see the disclosure guidance.
Website and portal
pastwipe.com and this portal are static websites delivered through Cloudflare. If either is unavailable, email info@pastwipe.com.